Introduction
Stellar Gearbox ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website stellar-gearbox.com and use our services.
By using our website and services, you consent to the data practices described in this policy.
Information We Collect
We collect information that you provide directly to us when you:
- Submit a service request through our contact form
- Send us emails or other communications
- Provide pension documents for analysis
- Schedule consultations with our team
The types of personal information we may collect include your name, email address, and any financial documents you choose to share with us for analysis purposes.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your service requests and deliver analysis reports
- Communicate with you about our services
- Respond to your inquiries and provide customer support
- Send you technical notices and updates
- Comply with legal obligations
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
All pension documents and financial information are transmitted using encrypted channels. We store sensitive documents only for the duration necessary to complete your requested service, after which they are securely deleted unless you request otherwise.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.
Pension documents provided for analysis are typically deleted within 30 days of service completion unless you specifically request extended retention.
Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties. We may disclose your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations or respond to lawful requests
- To protect our rights, privacy, safety, or property
- In connection with a business transfer, merger, or acquisition
Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data
- Object to or restrict processing of your data
- Request data portability
- Withdraw consent at any time
To exercise any of these rights, please contact us at [email protected].
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our use of cookies, please refer to our Cookies Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this policy. We encourage you to review this policy periodically for any changes.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Address: 42 Merrion Square East, Dublin 2, D02 H624, Ireland